Got Questions? We’ve Got Answers!

Q1: Is it tough to remove the plaster?

A: Not at all! Just use the proper technique—gently work along each edge. Avoid using force, as that can damage the plaster.

Q2: Why apply lubricant on the impression material before pouring plaster?

A: A light coat of lubricant makes it much easier to release the plaster model later. This step ensures a smooth removal without harming the impression.

Q3: Why is it so important to watch the video?

A: The video is your best guide, especially if you’re new to this. Following it step-by-step ensures you achieve the best results.

Q4: Why should the impression material’s temperature be above 70°F?

A: Temperatures below 70°F can hinder proper setting of the impression, leading to errors. In colder weather, keep the impression in an environment above 70°F for 1-2 hours.

Q5: Why does the shape of the base change during cooling after the teeth are installed?

A: This often happens in cooler weather. We recommend placing the denture and the plaster model together in water to cool, so you don’t have to remove the denture for a more consistent shape.

Q6: Is the product safe and hygienic?

A: Yes! All components are thoroughly disinfected and individually packaged in sterile, single-use packaging, so you can use your kit with complete confidence.

Q7: What if my impression doesn’t capture every detail?

A: Make sure to apply the impression material evenly along all edges, as shown in our video guide.

Q8: Do you offer rewards for spotting errors?

A: Absolutely! We welcome your feedback. If you notice any errors or have suggestions to improve our instructions, detail pages, or images, simply let us know. As a token of our appreciation, you could receive an exclusive gift—or even a free kit! Your input helps us serve you better.

Questions or Feedback? Reach Out Anytime (Replies Within 8 Hours)

Email： aihealth-life@hotmail.com